CATLINS MOHUA PARK
Catlins Scenic and Wildlife Tours
p: +64 3 415 8613
a: 744 Catlins Valley Road RD2 Tawanui
TERMS & CONDITIONS
All rates are quoted in New Zealand Dollars on a per night basis and include 15% GST.
You must be 18yrs or over to make a reservation.
All reservations require current and valid Credit Card or Debit Card details for authorisation, we reserve the right to pre-authorise or do the necessary checks on the Card given. Group bookings (3 or more rooms) may require a 20% deposit at the time the reservation is made. Confirmation of guest numbers for group bookings must be made at the time of booking.
Upon arrival we require a registration form to be signed, this confirms the details of the accommodation and accepts these terms and conditions. A photo ID may be required for some reservations. If payment is to be made in cash and a valid credit or debit card is not available for security, accommodation charges must be paid on arrival along with a $200 cash bond for any incidentals. The cash bond will then be refunded after a room inspection.
Cancellations within 48 hours of the scheduled arrival date may incur a charge of one night’s accommodation. A “no show” will be treated as a late cancellation.
Group bookings (3 or more rooms) are required to give 30 days’ minimum notice to avoid the forfeiture of their deposit. Changes to the reservation term may result in changes to the quoted rate/s and may constitute a late cancellation and the associated charges.
Arrival and Departure Times
Check-in is available from 3pm on the day of arrival. Earlier check-in is by pre-arrangement only.
All guests are required to check-in by 10pm. Please contact us if you are to arrive after 10pm and arrangements can be made for a key to be left in our after-hours lock box.
Check-out must be by 11am on the day of departure. Late check-out may be pre-arranged with management. A charge of $15 per hour may be incurred for late check-out.
Damage to cottage property should be reported immediately. Any extra cleaning, repairs or replacements required to restore our rooms or property to its normal condition will be charged, this includes damage caused by hair dyes and spray tans. A charge for any resulting loss of income may also be applicable. Theft of motel property will also be charged.
We have a strict no smoking policy for all of our cottages. There are no exceptions and an in room smoking charge of $250 will apply.
Fire Alarm Activation
In the event that a guest either, maliciously or accidentally through irresponsible behavior, activates our fire alarm Mohua Park & Catlin Wildlife Trackers reserves the right to charge or partly charge any false alarm call out fee that is invoiced to the property by the NZ Fire Service.
Guests may have visitors, permitted at the discretion of management, but we do not allow large, noisy gatherings or parties in our rooms. Visitors must leave the premises by 10pm
Due to health regulations we cannot allow pets in our rooms.
All accounts are payable on departure unless prior arrangement has been made or prepaid.
Mohua Park & Catlins Wildlife Trackers reserves the right to use guest details and feedback acquired during their stay for our own purposes unless specifically requested by the guest that we do not do so.
Mohua Park & Catlins Wildlife Trackers will not be in breach of any agreement or liable in any way, if we are prevented from complying with the supply of accommodation and any other related services by any reason of “Act of God”, Act of Public Enemy, War, Earthquake, Riot, Fire, Storm, Flood, Explosion, Compliance with any Law or Government Order, Lock Outs or any other cause not reasonably within the control of motel management.
Breach of these Terms and Conditions
Management reserves the right to remove guests from our motel property if these terms and conditions are seriously breached. Signing the guest registration form upon check-in gives authorisation for management to charge guests Credit Card or account as outlined in these terms and conditions.